Terms of service
AVENN – Terms of Service
Last Updated: 9 October 2026
Welcome to AVENN.in. By accessing our website or purchasing products from our store, you agree to these Terms of Service.
1. General Information
AVENN is an online shopping store offering groceries, dry fruits, spices, home and kitchen essentials, personal care products, fashion, electronics, toys, and other merchandise.
Our website is operated by P H Avenue, trading as AVENN.
2. Products and Availability
We make reasonable efforts to display accurate product descriptions, photographs, prices, specifications, and availability.
Product appearance may vary slightly due to packaging changes, screen settings, or manufacturing variations.
All orders are subject to product availability and acceptance.
3. Pricing and Payments
• Prices are displayed in Indian Rupees (INR).
• Applicable taxes and delivery charges will be displayed as required during checkout.
• We reserve the right to correct genuine pricing or listing errors.
• Payments are processed using the payment methods available at checkout.
• Orders may be cancelled or refunded if a product is unavailable or an order cannot be fulfilled, subject to applicable law.
4. Orders
Customers are responsible for providing accurate shipping addresses, contact information, and order details.
We may contact customers to verify information needed to fulfil an order.
5. Shipping and Delivery
Shipping arrangements, delivery estimates, and applicable charges are described in our Shipping Policy.
Delivery estimates are not guarantees unless expressly stated.
6. Returns, Refunds, and Cancellations
Returns, refunds, replacements, and cancellations are governed by our Return and Refund Policy and applicable Indian consumer protection laws.
7. Website Use
Customers must not:
• Use our website for unlawful or fraudulent activities.
• Attempt unauthorized access to our website or systems.
• Submit false or misleading information.
• Copy or commercially exploit our website content without authorization.
8. Intellectual Property
AVENN branding, logos, original website content, and other protected materials belong to their respective owners.
Unauthorized use is prohibited except as permitted by law.
9. Liability
We aim to provide accurate information and dependable service. Nothing in these Terms excludes or restricts consumer rights or liabilities that cannot lawfully be excluded.
10. Privacy
Personal information is handled according to our published Privacy Policy.
11. Changes to Terms
We may update these Terms of Service from time to time. Updated terms will be published on our website and will apply as permitted by law.
12. Governing Law
These Terms are governed by the applicable laws of India, without limiting mandatory consumer protections and statutory dispute-resolution rights.
13. Contact Information
AVENN
Website: https://avenn.in
Email: avenn.india@gmail.com
Business Address: Surat, Gujarat, India
Legal Business Name: PH Avenue & Avenn